DeviceEncryptedCloud

Account Control

Delete Your Account

Delete directly from the desktop app when you still have access, or send a verified deletion request when you do not.

Delete In Alera

  1. Open the Alera desktop app and go to Settings.
  2. Select Account. Under Ownership, select Delete Account on the Delete Alera Account row.
  3. Read what the confirmation says will be removed, then confirm with Delete Account. If you have not signed in recently, sign in again when asked.

This is the fastest path because the signed-in runtime can prove account ownership. Deleting the app alone does not delete the cloud account.

Request Deletion By Email

If you cannot access a signed-in desktop runtime, email the address below from the primary email on your Alera account. We may ask you to complete a fresh Google or GitHub sign-in before deletion. Never send an OAuth token, refresh token, password, recovery code, or terminal output.

Request Account Deletion

What Is Removed

Deletion removes the Alera account, linked Google and GitHub identities, active sessions, enrolled runtimes, mobile devices, push tokens, subscriptions, and quota records. Local projects, repositories, terminals, and settings on your computers are not uploaded by this service and are not deleted.

Retention After Deletion

A keyed fingerprint of the deleted account identifier may remain for up to 90 days to support security investigations without retaining the account email or provider id. Minimal records required to investigate abuse or meet legal obligations may be retained only for the necessary period. Provider logs follow each provider's retention controls.

Questions

Contact privacy@alera.build for deletion status or privacy questions.